Increasing complexity in the product development workflow pushes companies to invest big dollars in the associated tool chain. But the intricate interdependencies in the development workflow requires these tool sets to communicate with each other so that any product development related information is being entered into the smallest number of interfaces as possible. Many companies in their drive to achieve efficiencies overlook the importance of process change and tools adaptability. In this case, LHP customer had existing ALM tools and processes which were lacking to meet the organization goals of streamlined workflow and project health visibility. LHP was approached to perform a gap analysis to identify areas of improvement and recommend an action plan to better utilize existing tools investment and implement new processes to address the complexity and interdependencies in the development workflow.
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